93jili Privacy Policy – How We Handle Your Personal Data

When you register an account on 93jili, we collect personal information such as your full name, date of birth, email address, mobile number, and preferred payment details. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players in the Philippines. If you contact our support team, we may also retain records of that communication to help resolve your query efficiently. All information collected is limited to what is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.

The personal information you provide to 93jili is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming and regulatory requirements. We also use your data to personalise your experience on the platform, such as remembering your preferred games and displaying relevant promotions from our Promotion page. Technical data is used to monitor platform performance, investigate security incidents, and prevent fraudulent activity that could harm other players. With your consent, we may use your contact details to send you updates about new games, special offers, or important account notifications — you can opt out of marketing communications at any time by contacting support at [email protected]. We do not use your personal data for any purpose that is incompatible with the reasons stated in this policy. Any new use of your data that falls outside these purposes will only proceed with your explicit consent or as required by applicable law.

93jili does not sell, rent, or trade your personal information to any third party for their own marketing purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. These partners are only permitted to use your data for the specific purpose for which it was shared and must handle it in accordance with applicable data protection standards. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or to protect the rights and safety of our players and platform. Any such disclosure will be limited to the minimum information necessary to fulfil the legal obligation. We will never share your data with unrelated third parties without your knowledge and consent.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations as an online gaming platform serving players in the Philippines. Account records, transaction histories, and identity verification documents may be kept for a minimum period required by applicable law, even after an account is closed. Technical logs and session data are typically retained for a shorter period and are used solely for security monitoring and platform improvement purposes. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to you. If you wish to request early deletion of your data, you may contact us at [email protected], and we will assess your request in accordance with our legal obligations. We will always be transparent with you about how long specific categories of data are held and why.

As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You also have the right to request corrections to any inaccurate or incomplete information in your account profile. If you believe your data is being processed unlawfully or that we no longer have a valid reason to hold it, you have the right to request its deletion, subject to any overriding legal obligations we may have. You may also object to certain types of data processing, such as the use of your contact details for direct marketing, and we will honour that objection promptly. To exercise any of these rights, simply contact our support team at [email protected] with a clear description of your request and your registered account details. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request throughout the process.

93jili uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core platform features such as keeping you logged in during a session and remembering your language and display preferences. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising cookies or allow external ad networks to track your activity on the 93jili platform. Our use of cookies is reviewed periodically to ensure it remains proportionate and in line with current best practices for player privacy.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make significant changes, the updated policy will be published on this page with a revised effective date clearly displayed at the top. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. If you continue to use the 93jili platform after an updated policy has been published, this will be taken as your acceptance of the revised terms. For any questions about changes to this policy or how they affect your account, please contact us at [email protected]. We are committed to being transparent and proactive in communicating any meaningful updates to our privacy practices.